Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
8.0
Location
8.4
Service
10.0
Dining
8.0
Guest reviews
8.4/10
based on 5 reviews
8.9
8.9/10 based on 3517 reviews
Taylor
United Kingdom,
October
2024
8.8/10
I had a pleasant stay at Naoum Express, with clean and spacious rooms and exceptional service from the staff. While the location was decent, some noise issues from neighboring rooms were a concern. The breakfast surpassed my expectations, which was a nice surprise, but the air conditioning was quite loud. Overall, it was a great value for money.
Rooms
8.0
The rooms were simple but nicely furnished, with comfy beds and basic but adequate bathrooms.
Service
10.0
The service was outstanding, with helpful staff who spoke English and assisted with local recommendations and dietary needs.
Location
7.0
The hotel is positioned between the TV Tower and the Brasilia Cathedral, making it a convenient spot for sightseeing.
Dining
9.0
The breakfast buffet was really great, with a fantastic variety of fresh fruit and good-quality food.
Facilities
7.0
The hotel is modern and well-maintained, but the noise from the air conditioner is an issue.
Gilbert
United Kingdom,
September
2024
8.6/10
The Naoum Hotel offers a prime location near the central business district and has exceptional service that makes for a pleasant stay. The rooms are classic and well-appointed, but caution is advised if walking downtown at night. The dining options are impressive, especially for breakfast, but the noise levels from the air conditioning could be a problem for some guests.
Rooms
8.0
The rooms are classic with dark Brasil wood, comfortable and nicely furnished, providing a cozy feel.
Service
10.0
The service was outstanding, with staff who were always ready to assist and provide great recommendations.
Location
9.0
The hotel is right in the heart of the city, close to major attractions and a convenient short ride to the airport.
Dining
9.0
The dining experience was fantastic, especially the breakfast buffet which exceeded expectations with a great range of quality food.
Facilities
7.0
While the hotel has great facilities, the air conditioning was quite noisy, which could disturb the tranquility at night.
Harriet
United Kingdom,
September
2024
8.0/10
My stay at Naoum Express was quite pleasant, especially considering the reasonable price during the World Cup. The rooms were simple yet comfortable, and I felt very well taken care of by the staff. However, the walls were thin, so noise from neighboring guests could be an issue, and the air conditioning was quite loud. Overall, the value for money exceeded my expectations, thanks to the excellent service and a surprisingly good breakfast.
Rooms
7.0
The rooms were simple but nicely furnished with comfortable beds. However, they lacked sound insulation.
Service
10.0
The staff was outstanding and incredibly helpful, especially with my dietary needs.
Location
8.0
The hotel is conveniently placed between the TV Tower and the Brasilia Cathedral, making it easy to explore.
Dining
9.0
The breakfast buffet exceeded my expectations with a great variety and quality of food, including an impressive hot sandwich machine.
Facilities
6.0
While the hotel provides basic amenities, the air conditioning was quite noisy, which detracted from the overall comfort.
Stella
United Kingdom,
August
2024
8.2/10
During my stay, I found Naoum Express to be a cozy hotel with outstanding service and competitive prices, especially during the World Cup. The rooms were well-furnished and comfortable, making for a pleasant experience overall. However, the thin walls and noisy air conditioner were a drawback, and the shower needed better cleaning practices. Despite these issues, I felt the value for money was excellent, particularly given the quality of service received.
Rooms
8.0
The rooms were simple yet nicely furnished with comfy beds, though I did notice the air conditioner was quite noisy.
Service
10.0
The service was exceptional; the staff were helpful, accommodating, and always available to assist with recommendations and bookings.
Location
9.0
It is conveniently located between the TV Tower and the Brasilia Cathedral, which made exploring the city quite easy.
Dining
7.0
The breakfast buffet exceeded my expectations with a great variety of quality foods, though the dining experience overall could be improved.
Facilities
7.0
The hotel has basic facilities, but the available amenities do the job well, especially considering the price.
Hudson
United Kingdom,
August
2024
8.4/10
I had a pleasant stay at this modern hotel with very clean accommodations, and I appreciated the complimentary bottle of water waiting for me in the room. The location was great, as it was close to a large shopping mall, though the breakfast could use some improvement. Overall, it's a convenient choice for anyone visiting the area.
Rooms
9.0
The room was very clean and sanitary, which I really appreciated.
Service
10.0
The service was excellent, especially the staff at the front desk who were always available and spoke English well.
Location
9.0
The hotel is ideally located near a large shopping mall and within walking distance to local attractions.
Dining
6.0
Breakfast was not up to my expectations, but it was acceptable overall.